Privacy Policy

Find out how Pikko’s House uses, collects, and discloses your personal information.

Last updated on October 12, 2018.

This policy describes how I protect and use the information you give me. If you are asked to provide information, it will only be used in ways stated in this policy.

Why do I collect data from you?

I gather and use certain information about you in order to:

  • respond to your requests for information (e.g. my availability or a quote for services)
  • allow me to contact you while a project is ongoing
  • better understand how visitors use this website

What information do I collect from you?

I collect the following minimal information, but only if you provide it intentionally:

  • Name
  • Email address
  • Information regarding your project (e.g. word count, genre, title, etc.)

How do I use this data?

The data I collect is used as follows:

  • For my internal accounting processes and so that I am compliant with the Internal Revenue Service (IRS), should it request an audit.
  • To contact you in response to your inquiry, quote, project, or booking.
  • To add general information about your project to my portfolio after the project is completed and published.

How do I use cookies?

A cookie is a small file placed on your computer’s hard drive by your browser. It enables my website to identify your computer as you view different pages on my website. The only way in which I use cookies is for web analytics, specifically:

  • Google Analytics
  • Statcounter
  • WordPress Stats (Jetpack)

Cookies do not provide me with access to your computer or any information about you other than that which you elect to share with me.

You can use your web browser’s cookie settings to determine how my website uses cookies. If you do not want my website to store cookies on your computer or device, you can amend your settings. Please note that this may affect how my website functions, and some pages may become unavailable to you.

To learn more about cookies, visit How Internet Cookies Work.
To read Google’s privacy statement, and how after May 25th you can request that I remove your information from my analytics data, see Google’s data privacy policies and approach and its data processing terms.

How do I collect your personal data?

I collect and store minimal information via the following forms:

  • Contact form
  • Email
  • EmailOctopus sign-up form (Book Lover’s Box)

I will never lease, distribute, or sell your information to third parties unless you give me written permission to do so, or I am required to do so by law.

How do I store your personal data?

The minimal information I collect is stored on the following data servers:

  • Surpass Hosting. This is my website host. You can access Surpass’s privacy policy here.
  • DropBox. This is my cloud-based file backup system accessed via my password-protected computer. My DropBox account is protected by a password-authentication process. You can access DropBox’s privacy policy here.
  • PayPal. This is the password-protected online payment service I use for collecting fees. Your data will used for accounting purposes only and will never be divulged to third parties. You can access PayPal’s privacy policy here.
  • FreshBooks. This is the cloud-based accounting system I use for my business. You can access FreshBook’s privacy policy here.
  • 17Hats. This is the project management system I use for keeping track of my workflow tasks. You can access 17Hats’s privacy policy here.
  • MailChimp. This is the newsletter service I use to distribute the Pikko’s House Book Lovers Box and my monthly client newsletter. You can access MailChimp’s privacy policy here.
  • Gmail and Google Sheets. Gmail is my email provider, which I use in connection with 17Hats to send you email reminders about your project. Projects are logged into Google Sheets for business purposes. You can access Google’s privacy policy here.

How long do I keep your data?

Because many of my clients work with me on an ongoing basis, and sometimes there can be a year or more between projects, I do not delete data unless specifically requested to do so.

The IRS requires me to keep records for at least 7 years after the relevant tax year.

With whom is your data shared?

Depending on which of my services you choose, your pen name, book title, book cover, and/or book interior design image may be displayed in my online portfolio after the project is completed and the book is published. No other information is shared with anyone outside of Pikko’s House, unless you request that I do so in writing, or the IRS elects to audit my business.

Contact me

Please ask if you want me to delete or amend your records. As long as I’m complying with the IRS’s legal requirements, I’ll comply with your request immediately. If you have any questions or requests for modification or removal of your data, you are welcome to email me at crystal@pikkoshouse.com.

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